Shipping costs for orders depend upon the option you choose and
the number of books you order.
Tracking Your Package
Immediately upon receiving your order we will e-mail you an acknowledgement
confirming that your order has been received and is in process.
Finally, you will be advised when your order has been shipped.
If you have a tracking or delivery confirmation number, you can
track your package by clicking the link provided to you in the
email we send. If you have questions about your order after it
has been shipped, please contact the carrier directly.
Please note that some shipments, such as Standard International
shipments, are not trackable.
Returns
You may return books that remain in mint condition within 10 days
of the invoice date. Please ensure books are well packed to prevent
damage and include a copy of the invoice. You will be responsible
for the shipping method and shipping cost. Returns made to Pachira
Enterprises will be refunded in the form of the original payment
method.
If you have received a damaged book please return it within 10
days of the invoice date and we will send you a new one. You will
be responsible for the shipping method and shipping cost.
Please note the following:
Shipping charges are not refundable.
Bulk orders of 10 copies or more are not returnable.
Please ship your returns to:
Pachira Enterprises
P.O. Box 592
South Holland, IL 60473
Cancelling Orders
If it is necessary to cancel an order, you can do so as long
as it is prior to receiving our notification that the order
has been shipped.
Credit Card Security
All purchases on this website are secured by an SSL certificate.
An SSL certificate is a digital certificate that authenticates
the identity of a Web site to visiting browsers and encrypts
information for the server via Secure Sockets Layer (SSL) technology.
You can be confident that your personal information is safe
when you purchase on our site.
Privacy Policy
Be assured that we keep all personal information submitted to
us in the strictest confidence. We do not rent or sell your
name, address, credit card information or personal information
to any third party without your permission, except where required
by law.
